Frequently asked questions

Insiderz is a business-to-business (B2B) review platform for small and medium-sized businesses. You can search for companies, check their reputation through genuine reviews, and build your own.

UK small and medium-sized businesses — both those looking for trusted suppliers and partners, and those who want to build their reputation and be found.

Most review platforms are built mainly for consumer reviews. Insiderz is built for business-to-business relationships: reviews are tied to a real order or project, businesses verify their identity, and profiles are designed around how companies choose who to work with.

Accounts help us keep the platform transparent and safe — and because reviews are never anonymous, an account links each review to a real person.

Yes — creating an account and using the core platform is free. Some advanced features are available on optional paid plans.

You sign up and log in with your email address and a password.

If you forget your password, use the “forgot password” option on the login page to receive a reset link.

Insiderz is business-to-business: a review is left by one business about another, after a real deal between them. You'll need an account on Insiderz and your own business claimed on the platform before you can review someone you've worked with.

You rate several aspects on a 1–5 scale — such as customer service, value for money, trustworthiness, quality of the product or service, and how likely you are to recommend them — which combine into an overall rating.

No. Reviews cannot be anonymous, which helps reduce fake or misleading content.

Reviews you post are governed by our Reviews & Content Policy. We may remove anything that breaks it — offensive content, false information, or shared private details (doxing). Automated checks and flagged-content review are being built ahead of launch.

Common reasons include inappropriate language, offensive content, false information, or sharing private details (doxing).

Yes. You can claim your company profile and, to manage it, confirm that you own or represent the business.

Yes — once you've claimed and verified your business you can respond to reviews about it. We ask businesses to keep responses constructive and respectful.

Genuine reviews help you build a credible reputation, get discovered by other businesses looking for trusted suppliers, and stand out when winning new work.

Yes — the core platform is free to use, including creating your profile, searching and leaving reviews.

Insiderz is free to use. We offer optional paid plans and features for businesses that want more — that's how the platform is funded.

Communication with Insiderz happens over encrypted connections. We're finalising encryption-at-rest, sign-in hardening and per-organisation data isolation ahead of launch. We only work with reputable service providers under contract.

We're building Insiderz to meet UK GDPR requirements. Our privacy policy, consent controls and data-rights tools are being finalised ahead of launch, and you'll be able to access, correct or delete your personal data.

We're developing AI features — including guided search, conversational reviews and AI-assisted quote requests. These are in active development and will roll out gradually.

Leave your email on the Early access page. We'll let you know when it's your turn, and your account gets 1 month of Insiderz Premium free when Premium launches.